Tuesday, April 23, 2013

Chapter 13 - adopters

Explain one of the three categories of adopters you are likely to encounter in any change management initiative.

10 comments:

  1. In any change management initiative there are three types of adopters; ready adopters, resistant adopters, and reluctant adopters. Ready adopters recognize the benefits of the organization then swiftly adopt the system and become proponents of the system.

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  2. The second type of adopters, resistant, make up another 20-30% of the organizational benefits. Resistant adopters simply refuse to accept the change ready adopters are trying to make. They fight it for two reasons; the new system has more costs than benefits or the transition process itself has too high of cost that would amount to no benefits from the new system.

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  4. The third type of adopter is reluctant, and make up 40%-60% of all adopters. These adopters are more apathetic towards change and the new system. Reluctant adopters decide their position depending on how the system evolves and the reactions of their coworkers.

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  5. Resistant adopters are just as the name implies; they resist change and fight against any of it. There is usually little that can be done for this adopter because of the set of costs and benefits from the divergent to the organizations. This adopter should also be ignored more than the other adopters, reluctant and ready. One best way to manage adopters is thru training because if an organization wants to and expects employees to change, then the employees need to have a sense of the systems or any other item employees may be trained on.

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  6. There are three types of adopters to change; ready adopters, resistant adopters, and reluctant adopters. Ready adopters accept the change freely and adopt the new system.

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  7. Resistant adopters refuse the change and will not accept it. They resist the change because they feel there are more cons than pros to the new system for them personally. They feel that the process to change systems has more costs then it's worth.

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  8. One type of adopter that you are likely to encounter is resistant adopters. There are the people who refuse to accept or even use the new system that has been implemented, this may be for a number of reasons, one of those being that the system has more costs than benefits for them personally. At my work we have encountered a few resistant adopters with our new accounting system. A few of my coworkers fell that their jobs will be cut because of the new implementation of our accounting system, even though that is not true at all, but that’s why they have been so resistant to the new change.

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  9. It is important to realize that some people resist change because it is not necesarrily always good for the employee who works for the organization. For example, consider a clerk whose job is to receive oreder to be shipped on paper, but now receives them on a computer. Now the clerk may ship many more package/day which is clearly a benefit to the organization, but not really to the clerk. It didn't benefit his/her pay. Learning a new change takes more effort, and therefore people can be resistant, especially if they aren't gaining any type of benefit from the change.

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  10. Any time you adopt a new system you are faced with several types of adopters. There are resistant adopters, which typically pose the greatest issues and can make or break a new system. You also face reluctant adopters, who can also be difficult to sway, but aren't likely to pose as much of a threat. And with any luck you will have many ready adopters, who can help champion the system to reluctant and resistant adopters for you.

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